This research project explores the potential of life-centred design approaches within community organizations to respond to distressing employee experiences. The study investigates how dynamic and intense professional expectations contribute to distress impacting personal capacities, affecting personal well-being and ability to give and receive care. Through foresight and participatory design research methods — such as causal layer analysis to examine underlying causes, to identify emerging patterns and journey mapping to visualize employee experiences — the research aims to uncover new holistically-focused insights and impacts to support care providers.