FUTURE OF FINANCE IS INCLUSIVE - GROWING NEED FOR FINANCIAL ORGANISATIONS TO DESIGN AND DEVELOP FOR DIVERSITY
Kheterpal, Pooja (2024) FUTURE OF FINANCE IS INCLUSIVE - GROWING NEED FOR FINANCIAL ORGANISATIONS TO DESIGN AND DEVELOP FOR DIVERSITY. [MRP]
Item Type: | MRP |
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Creators: | Kheterpal, Pooja |
Abstract: | In the rapidly evolving financial services landscape, ensuring inclusivity has become a pivotal goal. This paper examines the importance of inclusivity in financial products and services, focusing on strategies to bridge gaps that exclude marginalized populations. By conducting an extensive review of literature, case studies and primary research, this study aims to explore diverse perspectives on financial management across various demographic groups. It underscores the importance of developing and designing products that cater to diverse needs and addressing barriers like accessibility, age, gender, literacy levels, cultural considerations, economic status, risk-taking ability, money management, and financial acumen. Inclusivity in financial product design is not only a matter of social responsibility but also a strategic imperative. It can lead to economic growth, reduced inequality, improved customer relationships, and a more resilient financial system. It aligns with ethical and legal considerations, making it essential for both financial institutions and society at large. |
Date: | 6 May 2024 |
Uncontrolled Keywords: | Inclusivity, Financial Products, Diversity |
Divisions: | Graduate Studies > Strategic Foresight and Innovation |
Date Deposited: | 06 May 2024 21:09 |
Last Modified: | 07 May 2024 18:18 |
URI: | https://openresearch.ocadu.ca/id/eprint/4421 |
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