In this synthesis map, titled “The Future of Work-Life Balance in the Tech Sector” we look at the future of work focusing specifically on work-life balance in technology-related fields. Since the Covid-19 pandemic in 2020, there has been a sudden shift to work from home for technology workers and with this, a blurring of boundaries between two historically separate realms of life: work and personal. The intended audience for the map are employers and decision-makers of companies as they navigate creating a new normal of the future of work that works for their organizations and employees. The map shows leverage points where services could be added to help support employee work-life balance and outlines why moving towards supporting work-life balance in employees matters to the company.

The left of the map situates the problem, explains the context and key actors involved in the problem space. In the middle section, how the problem of work-life balance unfolds for two employees with varying needs and support systems has been explored. Then, the future of work-life balance is explored from an organizational perspective, using the three horizons framework. In the right section of the map, the focus is on the intervention space where a range of possible interventions for companies to consider has been explained. Three interventions are explored in detail and it is recommended to refer back to the journey map, to see how these interventions, when implemented, can improve the everyday experience and journeys of both the presented personas.