Turn and Face the Strange: Shifting Organizational Paradigms with Participatory Design
Forsythe, Khuyen (2021) Turn and Face the Strange: Shifting Organizational Paradigms with Participatory Design. [MRP]
Item Type: | MRP |
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Creators: | Forsythe, Khuyen |
Abstract: | I explore design thinking in organizational management and transformation. Through the lens of metaphor, I describe the differences between the current paradigm of “organizations as machines” and a future one of “organizations as networks.” These paradigms are visualized through the Causal Layered Analysis method. I argue that design thinking can facilitate paradigmatic transformation because systemic perspectives are inherent in the mindset. I developed co-design workshops to solve a functional challenge for teams. I provide insights into design thinking, the design and facilitation of the method, and systemic change. Participants were able to reframe their challenges and come to higher-order solutions that focused on multiple leverage points to create change. Creating team heterogeneity and a collaborative space provided conditions for stakeholder-centred solutions. A design-thinking mindset produced double-loop learning, human-centricity, and the opportunity for emergent transformation, all key principles for a decentralized and humanistic paradigm. |
Date: | 10 May 2021 |
Uncontrolled Keywords: | design thinking, systemic design, change management, organizational design, foresight, causal layered analysis, participatory design, workshop facilitation, double diamond, service design |
Divisions: | Graduate Studies > Strategic Foresight and Innovation |
Date Deposited: | 10 May 2021 19:34 |
Last Modified: | 20 Dec 2021 20:45 |
URI: | https://openresearch.ocadu.ca/id/eprint/3375 |
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