OCAD University Open Research Repository

The Future of Connection : Serendipity and Control in Interpersonal Communication Tools

Gorbet, Susan LK and Saunders, Spencer (2011) The Future of Connection : Serendipity and Control in Interpersonal Communication Tools. [MRP]

Item Type: MRP
Creators: Gorbet, Susan LK and Saunders, Spencer
Abstract:

This foresight project explored the contemporary trends and tensions inherent in people's experiences with and using interpersonal communication tools. A standard foresight process was overlaid with an experiential lens in order to provide technology designers with useful insights. The outcomes of this project include four tools intended for designers of interpersonal communication applications. These tools include a map of experiential tensions, a landscape of contemporary behaviour, a set of four future scenarios and implications of each, and finally a set of ten reflection questions intended to provoke critical thought about the choices designers make about the balance between serendipity and control in interpersonal communication tools.

Date: December 2011
Divisions: Graduate Studies > Strategic Foresight and Innovation
Date Deposited: 27 Nov 2014 13:46
Last Modified: 21 Dec 2021 09:00
URI: https://openresearch.ocadu.ca/id/eprint/114

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