OCAD University Open Research Repository

Bridging Communication Gaps Across Generational & Cultural Divides Among Chinese-Canadian Families & Communities

Chung, Christine (2021) Bridging Communication Gaps Across Generational & Cultural Divides Among Chinese-Canadian Families & Communities. [MRP]

Item Type: MRP
Creators: Chung, Christine

Intergenerational relationships are becoming increasingly important, as people are living longer and thus spending more time with people from different generations. Despite the growth in the area of research on intergenerational relationships and communication, it is largely lacking in historical and cultural context. Few have explored cultural differences in values, behaviour, and identity in intergenerational conflict and cross-cultural communication. Furthermore, little is known about intergenerational communication, conflict, and coping within the context of Eastern cultures.
The purpose of this study is to better understand the nature of intergenerational communication and conflict among Chinese-Canadian families, the existing strategies used to manage conflict, and the impacts of effective intergenerational communication on the lives of older and younger Chinese-Canadians. Through listening and learning from Chinese-Canadians across four generations and a community of experts, areas of support and needs were identified and incorporated into the design process. The analysis shows a strong correlation between age, history, migration, social environments, and communication behaviours. Overall, the results highlight the complex roles of culture, history, and trauma in communication among multi-generational Chinese-Canadian families.
A game-based approach is proposed to promote understanding between Chinese-Canadians across generations through empathic communication and storytelling. The artifact aims to connect game enjoyment and intergenerational perceptions and communication and serves as an inspiration piece to foster positive intergenerational bonds.
The efforts of this research are an expression of commitment by the individuals and organizations dedicated to supporting Chinese-Canadian communities to foster social spaces that celebrate diversity and inclusion.

Date: 2021
Divisions: Graduate Studies > Inclusive Design
Date Deposited: 13 Sep 2021 17:57
Last Modified: 20 Dec 2021 16:01
URI: https://openresearch.ocadu.ca/id/eprint/3517

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