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Open social mapping participatory: Modeling of social systems

Murphy, Ryan J. A., DeCoste, Jennifer and Laird, Heather (2019) Open social mapping participatory: Modeling of social systems. In: Relating Systems Thinking and Design (RSD8) 2019 Symposium, Oct 13-15 2019, Chicago, USA.


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Open Social Mapping is an emerging paradigm for stakeholder engagement in systemic design projects. It combines actor mapping, network modelling and analysis, customer relationship management systems, and crowdsourcing in a method that allows stakeholders to map themselves within a system. Based on observations of some early examples of this tool and two case studies led by the authors, we describe some of the opportunities and challenges of Open Social Mapping. Open Social Maps re-center the stakeholder in the systemic design process, helping designers make data- driven decisions with real-time data while decentralizing systemic design by facilitating stakeholder access and agency to the design process. However, we must address issues of data collection and maintenance, privacy, power and privilege, bad actors, interoperability, and information quality for this tool to become mainstream.

Item Type: Conference/Workshop Item (Paper)
Divisions: Faculty of Design
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Date Deposited: 16 Mar 2021 13:58
Last Modified: 20 Dec 2021 16:05
URI: https://openresearch.ocadu.ca/id/eprint/3225

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