OCAD University Open Research Repository

System design perspective of healthcare provision in humanitarian aid

Santos, Ana Laura Rodrigues and Wauben, Linda S.G.L. (2013) System design perspective of healthcare provision in humanitarian aid. In: Relating Systems Thinking and Design 2013 Symposium Proceedings, 9-11 Oct 2013, Oslo, Norway.


Download (644kB) | Preview

Download (1MB) | Preview


This study focuses on the role of Systems Design in addressing the challenges of healthcare provision by international emergency relief organizations in developing countries. More specifically the challenges related with the safety and performance of medical devices that are transferred in the aftermath of a humanitarian crisis. Our aim is to describe this transfer on the basis of two field studies in Indonesia and Haiti and reflect on the value of Human Factors and Ergonomics for a Systems Design approach. The presented concepts support designers in handling a larger degree of complexity and support them to think more steps ahead in a design project. Future studies will involve collaborative design projects dedicated to bring this reflection further to the development of healthcare products and services.

Item Type: Conference/Workshop Item (Paper)
Uncontrolled Keywords: Systems Thinking, Socio-Technical-System, Human Factors and Ergonomics, UserCentred Design, Medical Devices, Humanitarian Aid, International Emergency Relief
Divisions: Faculty of Design
Date Deposited: 06 Feb 2018 17:21
Last Modified: 20 Dec 2021 18:46
URI: https://openresearch.ocadu.ca/id/eprint/2181

Actions (login required)

Edit View Edit View