OCAD University Open Research Repository

Access Mode: Inter-personalizing Communication at the workplace [Exhibition Catalogue]

Sarin, Vanshika (2018) Access Mode: Inter-personalizing Communication at the workplace [Exhibition Catalogue]. [MRP]

Item Type: MRP
Creators: Sarin, Vanshika
Abstract:

The collaborative nature of open-plan workplace invites visual, acoustic distractions, digital and social interruptions that inhibits the ability to focus. These distractions can have a direct or indirect impact on individual emotional well-being, work performance, social interactions and in turn organization outcomes.
Two leading Tech organizations in Toronto, Canada were approached to study the interpersonal communication within open-plan workplace using mixed methods such as survey, observations, and semi-structured interviews with managers and employees.
The research explores the question: How can the workplace be better prepared and designed to support the worker of the future with Emotional Intelligence(EI) and Inclusive approaches for performance and effective interpersonal communication? A design prototype is offered as a tool to mitigate the challenges faced by harnessing better interpersonal communication in the open-plan workplace.
Keywords: Open-Plan Distractions, Social Interruptions, Social Cues, Emotional Well-Being, Interpersonal Communication, Emotional Intelligence, Inclusive Design, Diverse Workforce

Date: April 2018
Uncontrolled Keywords: Distractions, Social Interruptions, Social Cues, Emotional Well-Being, Interpersonal Communication, Emotional Intelligence, Inclusive Design, Diverse Workforce
Divisions: Graduate Studies > Inclusive Design
Date Deposited: 14 May 2018 15:17
Last Modified: 16 May 2018 14:56
URI: http://openresearch.ocadu.ca/id/eprint/2340

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