AbstractThe purpose of this major research project is to understand what seniors’ social situation as they age and the effects of social isolation can have on them, and how information communication technologies (ICT) can be a means to reduce social isolation. Through an inclusive research method of participatory action research and co-design, three participants aged 65 years and older were selected to use Facebook Messenger, a popular social application for a period of three weeks. During this time, participants assessed if such an application is easy to use and access. Participants’ experience demonstrates that social applications such as Facebook Messenger are not designed taking into consideration requirements of the aging population. For social applications to be inclusive, the researcher proposes that design teams should be diverse to identify and understand various user group requirements.