OCAD University Open Research Repository

Walk in My Shoes

Clarke, Catherine J (2016) Walk in My Shoes. [MRP]

Item Type: MRP
Creators: Clarke, Catherine J
Abstract:

Horizontal hostility and incivility directed at novice nurses is a significant problem in hospitals. Attempts at addressing the issue through human resources policies and training have achieved limited success. Research suggests that self-awareness and perspective-taking are antecedents for behaviour change. This Major Research Project explored the use of an arts-based method to promote personal reflection and self-awareness among nurses about the impact of incivility on novice nurses. Staff nurses and students at a Toronto hospital were invited to attend an exhibition of nurse archetypes and artefacts and participate in activities designed to promote self-reflection. Twenty nurses and twenty-one nursing students completed an exit survey. Eighty percent of respondents indicated that the experience had encouraged them to reflect on their own behaviour; eighty-four percent reported they were more aware of the potential impact of their conduct;and 61 percent proposed that the exhibition had prompted them to consider changing their behaviour with peers. The outcomes suggest hospitals consider using arts-based approaches, such as an exhibition, as interventions to reduce nurse-to-nurse incivility.

Date: 12 September 2016
Uncontrolled Keywords: incivility, nurse-to-nurse hostility, novice nurses, sense-making, mental models, arts-based techniques
Divisions: Graduate Studies > Strategic Foresight and Innovation
Date Deposited: 09 Sep 2016 13:48
Last Modified: 09 Sep 2016 13:48
URI: http://openresearch.ocadu.ca/id/eprint/1126

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